Frequently Asked Questions

I have just placed an order will I receive a tracking number once the order is shipped?

As soon as your order has been shipped you will receive a tracking number via email to track your package.

What is your return policy?

Product returns will be credited in the same form as they were paid if an item is returned within two weeks of purchase. Return items must be sent back before two weeks have passed from the date of receiving product. A refund will not be processed for products that are damaged or are unable to be resold. There is no restocking fee for returned orders.

What are you payment options?

We accept debit and credit card payments through PayPal. A PayPal account is not required to pay through PayPal. Personal checks and postal money orders are welcome. Please contact us for further details. If you would like to place your order by phone please call 1-800-676-1655.

Hours of operation

Store hours are from 8 am to 3 pm EST ( Eastern Standard Time ) Monday through Sunday.
If you have any other questions that have not been answered here please contact us here or call 1-800-676-1655.